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Cookie Policy

A plain-language explanation of how Lancar uses cookies on this website, and the controls available to you.

Last updated: 18 April 2025

1. What Are Cookies?

Cookies are small text files that a website places on your device — computer, phone, or tablet — when you visit. They are stored by your browser and sent back to the website on subsequent visits so the site can recognise your device and recall certain information about your previous interaction.

Cookies are widely used to make websites work properly, to measure how they are used, and occasionally to present information relevant to you. They do not contain personal details such as your name or payment information on their own, though they may be linked to such information we hold separately.

This policy explains which cookies Lancar places on this website, why they are used, and how you can manage them.

2. Cookie Types We Use

Essential Cookies

Always Active

These cookies are needed for the website to function properly. Without them, features like the contact form and page navigation would not work. They do not store any personally identifiable information.

Examples: Session state, security tokens, cookie consent preference

Analytics Cookies

Optional

These cookies help us understand how visitors interact with the website — which pages are visited most often, how long people stay, and where they arrive from. This information is collected in aggregated form and helps us improve the site over time.

Examples: Page view counts, session duration, traffic source

Marketing Cookies

Optional

Marketing cookies track your activity across websites to help deliver advertisements that may be of interest to you. These are set by our advertising partners and allow us to measure the effectiveness of any promotional campaigns we run.

Examples: Ad click tracking, campaign attribution, interest-based ad delivery

Preference Cookies

Optional

Preference cookies allow the website to remember choices you make — such as your language or region — so you do not need to re-enter this information each time you visit.

Examples: Language selection, region preference, display settings

3. Third-Party Cookies

Some cookies on this website are set by third-party services rather than by Lancar directly. These services have their own privacy and cookie policies, which we encourage you to review.

  • Google Analytics

    Helps us measure website traffic and understand user behaviour in aggregate form.

  • Google Maps

    Used for the embedded map on our homepage to display our service location.

  • Social Media Platforms

    If you share our pages on Facebook, Instagram, or similar platforms, those services may place cookies on your device.

4. Cookie Duration

Session Cookies

These exist only while your browser is open and are deleted as soon as you close it. They keep your visit continuous without storing information between sessions.

Persistent Cookies

These remain on your device for a set period after you close your browser — typically between 30 days and 2 years, depending on their purpose. Your cookie preference is stored for up to 365 days.

5. Your Cookie Preferences

Use the controls below to manage your cookie preferences. Essential cookies cannot be disabled as they are required for the website to function. Your choices are saved to your browser and remain in place for future visits.

Essential

Required for basic site functionality. Always active.

Analytics

Help us understand how this website is used.

Marketing

Used for advertising and campaign measurement.

Preferences

Remember your site settings between visits.

6. Managing Cookies in Your Browser

You can also manage, block, or delete cookies directly through your browser settings. Select a browser below for step-by-step guidance. Note that disabling certain cookies may affect how this website performs for you.

  1. Open Chrome and click the three-dot menu in the top-right corner.
  2. Select Settings, then Privacy and security.
  3. Click Cookies and other site data.
  4. Choose your preferred setting, or click See all site data and permissions to manage by site.
  5. To delete existing cookies, click Delete all data or remove specific entries.
  1. Click the menu button (three lines) in the top-right corner and select Settings.
  2. Go to Privacy & Security.
  3. Under Enhanced Tracking Protection, choose your preferred level.
  4. To manage cookies specifically, scroll to Cookies and Site Data.
  5. Click Manage Data to view or remove cookies by site.
  1. Open Safari and go to Safari > Preferences (on Mac) or Settings > Safari (on iPhone/iPad).
  2. Click or tap the Privacy tab.
  3. Use Prevent cross-site tracking to limit tracking cookies.
  4. Click Manage Website Data to view and remove stored cookies by site.
  5. On iOS, scroll to Clear History and Website Data to remove all cookies.
  1. Click the three-dot menu in the top-right corner and select Settings.
  2. Go to Privacy, search, and services.
  3. Under Tracking prevention, choose your preferred protection level.
  4. To manage cookies, select Cookies and site permissions, then Manage and delete cookies and site data.
  5. Use the See all cookies and site data option to remove specific entries.

Mobile browsers follow similar steps — look for Privacy or Cookie settings within your browser's menu. Clearing cookies on mobile will also remove saved preferences for this site.

7. Your Rights

Withdraw consent at any time

You may change your cookie preferences using the controls in Section 5 above, or by clearing your cookies through your browser settings. Withdrawing consent does not affect the validity of any processing that occurred prior to withdrawal.

Right to access information

Under the Personal Data Protection Act 2010 (Malaysia), you have the right to request information about personal data we process in connection with cookies. You may submit a request to us using the contact details below.

Effect of disabling cookies

Disabling optional cookies will not prevent you from using this website, though some features — such as remembered settings — may not function as expected. Disabling essential cookies may affect core functionality such as contact form submissions.

8. Contact Us

If you have questions about this Cookie Policy or wish to exercise your rights under applicable data protection law, please reach out to us.

Lancar

27, Jalan Bukit Bintang, 55100 Kuala Lumpur

[email protected]

+60 12-746 8235